Wednesday 28 September 2016

Making Arrangements on the Phone
Can you say GRRRRR?
      A-  Listen to a dialogue between a travel agent and a caller. Underline True or False.

1.The caller didn’t want to book the flight online because the flights were quoted in American dollars.                                                                    T F
2.The caller says he wouldn’t mind a stopover in New York.                    T F
3.The flight is returning on October 7.                                                   T F
4.The flight from New York leaves from JFK airport.                              T F
5.The cheaper flight has two stopovers.                                                   T F
6.The caller has a seating preference.                                                      T F
7.The travel agent will send José an email outlining all the travel
arrangements.                                                                                       T F
8.The travel agent will send the tickets by email.                                              T F
     B-  Complete the sentences below with words or phrases used in the dialogue.
1.To arrange a flight is to                                                             
2.Another term for a non-stop flight is more expensive                                                   
3.To have a seating preference means "you can select your seat."                                                    
4.If a flight goes directly to its destination, it means there are non-stop              
5.To send something electronically means to send it by E-mail or electronic medium such as a hard disk or USB.
      C-  Imagine that you are José. Listen to the dialogue again and take notes about the two travel options. Send an email message to your friend at work to tell her about the two options and ask her which one she would prefer.

j      Hi Jodh,
        What's going on dear? You were asking me about air tickets, I clarify about that, I am going to tell you about the two options first one is non-stop flight Canada to India. It is quite expensive approximately C$1000, but it is direct Toronto to Amritsar and they have a seating preference. Another is cheaper flight, ticket is just C$600. it has two stopovers first one is in England for five hours and another one in New Delhi for three hours. You will decide now which one is good for you and let me know if you want then I will book it for you.
     Amin
    

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